Privacy Policy

This policy applies to personal information collected by Innoveta Tech (“Innoveta”, “we”, “us”) through innoveta.com.au, our contact and enquiry forms, and in the course of client engagements. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Depending on how you interact with us, we may collect:

• Contact details you provide through an enquiry or contact form (name, company, email, phone, message)
• Information you provide when engaging us for services, including data processed on your behalf under a client agreement
• Technical information such as IP address, browser type and pages visited, collected through analytics tools

We use personal information to respond to enquiries, deliver and support client engagements, administer our contact forms (which submit into our CRM, HubSpot), and improve this website. We do not sell personal information.

Where a client engagement involves configuring third-party platforms, data residency and retention are agreed explicitly as part of that engagement, including zero-data-retention arrangements where a provider supports them. Client data is held in the client’s own tenancy by default rather than ours.

We disclose personal information to service providers who help us operate this site and our business (for example HubSpot, our CRM and forms platform), and otherwise only where required by law or with your consent.

You can request access to, or correction of, personal information we hold about you by contacting info@innoveta.com.au.

Questions about this policy can be sent to info@innoveta.com.au or 1800 068 200.